GENERAL TERMS OF SALE

These General Terms of Sale (hereinafter "GTS") govern all commercial relations between BREEVE NETWORK LIMITED, a company incorporated under Irish law, registered under number 771347 at the Companies Registration Office, with its registered office at Ormond Building, 31-36 Ormond Quay Upper, Dublin, D07 EE37, Ireland (hereinafter "the Company" or "Breeve"), and any natural person of legal age using the services offered on the platform accessible at www.breeve.io and via associated mobile applications (hereinafter "the User" or "the Client").

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The Company is established in Ireland and operates on the European market. Spiritual guidance services are provided by independent contractors located in France, Tunisia, and other countries.

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Intra-community VAT number: IE4351325DH Contact email address: contact@breeve.io

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The User declares having read these GTS prior to any order and acknowledges that placing an order implies full and unreserved acceptance of these GTS.

Platform: refers to the website accessible at www.breeve.io and associated mobile applications, published and operated by the Company.

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Services: refers to all spiritual guidance consultation services offered on the Platform, accessible by chat and/or telephone call.

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Psychic Advisor or Consultant: refers to the service provider performing spiritual guidance consultations on the Platform.

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Credit: refers to the unit of value used on the Platform enabling the User to access the Services. One (1) credit corresponds to the sending of one (1) message by the User and the receipt of one (1) response from the Psychic Advisor.

Subscription: refers to the recurring subscription plan enabling the User to benefit from a set number of credits per period, according to the terms and pricing in effect.

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Credit Pack: refers to the one-off purchase of additional credits, reserved for Users holding an active Subscription.

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Cashback: refers to a promotional benefit in the form of bonus credits, awarded to the User under the conditions defined herein. Cashback does not constitute a sum of money and may under no circumstances be refunded, withdrawn, converted into cash, or transferred to a third party. Cashback may be used exclusively for the purchase of additional Credit Packs on the Platform.

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Account: refers to the User's personal space created upon registration on the Platform.

3.1 — Age and Capacity Requirements

Access to the Services is reserved for natural persons of legal age, i.e., aged eighteen (18) years or older at the date of registration. By creating an Account, the User declares and warrants that they have the legal capacity required to enter into obligations under these GTS.

The Company reserves the right to request proof of the User's age at any time and to suspend or terminate any Account for which there is reasonable doubt as to the holder's legal age.

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3.2 — Protected Persons

The Services are not intended for minors or persons subject to legal protection measures (guardianship, curatorship, judicial safeguard). It is strictly prohibited for any User to subscribe to the Services or carry out a consultation on behalf of a minor or a person under legal protection.

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3.3 — Discovery Messages

Upon first registration, the User receives seven (7) free messages enabling them to discover the Services. Beyond these free messages, access to the Services is conditional upon the acquisition of credits according to the terms described hereinafter.

Use of the Services requires the creation of a personal Account. The User agrees to provide accurate, complete, and up-to-date information upon registration and to keep it updated.

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The User is solely responsible for the confidentiality of their login credentials. Any use of the Account made using the User's credentials is deemed to have been made by the User. In the event of unauthorized use of their Account, the User agrees to immediately inform the Company.

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Each User may only hold one Account. The Company reserves the right to delete any duplicate Account without notice.

5.1 — Nature of the Services

The Services offered by Breeve consist of spiritual guidance consultations for entertainment purposes, accessible through written message exchanges (chat) and/or telephone calls with Psychic Advisors listed on the Platform.

The Services are offered exclusively for entertainment and personal guidance purposes. They do not under any circumstances constitute medical, psychological, psychiatric, legal, financial, or professional advice of any kind. The User acknowledges that consultations are a personal and voluntary undertaking and that no guarantee of results may be attached to the Services.

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5.2 — Nature of the Information Provided

Information communicated during consultations constitutes subjective interpretations of a symbolic, esoteric, or intuitive nature. They do not under any circumstances constitute verifiable facts, certainties, diagnoses, or commitments by the Company or the Psychic Advisor regarding the occurrence of future events.

The User expressly acknowledges and accepts that: — predictions, interpretations, and advice delivered during consultations have no scientific or factual value; — consultation results cannot form the exclusive basis for a personal, medical, financial, legal, or professional decision; — the User retains full free will and any decision made following a consultation is their sole and entire responsibility.

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5.3 — Specific Warnings

The User agrees not to: — interrupt, modify, or refuse medical treatment or psychological monitoring based on information obtained during a consultation; — make an important financial decision (investment, loan, transaction) based exclusively on a consultation; — enter into, terminate, or modify a personal, family, romantic, or professional relationship solely on the basis of a consultation; — refrain from consulting a healthcare professional, legal professional, or any other qualified professional on the grounds that a consultation on the Platform has provided an answer to their questions.

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5.4 — Distress and Emergency Situations

The Services do not constitute a psychological assistance, prevention, or crisis intervention service. The Platform is neither designed nor adapted to support persons in psychological distress, immediate danger, or suicidal crisis.

If the User is experiencing distress, psychological suffering, or is considering self-harm or ending their life, the Company strongly recommends that they: — immediately contact 3114 (national suicide prevention number, available 24/7, free and confidential); — call 112 (European emergency number) or 15 (SAMU) in case of immediate danger; — reach out to a mental health professional (psychologist, psychiatrist) or their general practitioner.

The Company disclaims any liability in the event of damage resulting from the use of the Services by a person in a situation of psychological vulnerability who has not sought help from the relevant services mentioned above.

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5.5 — How Chat Consultations Work

Chat consultations operate on the following principle: one (1) message sent by the User consumes one (1) credit and generates one (1) response from the Psychic Advisor. No User message goes unanswered. The Psychic Advisor may, free of charge, send additional messages outside of the consultation for organizational purposes (availability, break, appointment scheduling).

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5.6 — How Telephone Consultations Work

Telephone consultations are billed per minute, on a fixed and transparent basis of three euros and sixty cents (EUR 3.60) including all taxes per minute. The rate is communicated to the User prior to any call.

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5.7 — Technical Operation of the Platform

In the performance of its services, the Company provides its service providers with software tools and data processing systems designed to facilitate the management of consultations, the organization of communications, and assistance in drafting responses. Consultations involve human intervention in the course of their delivery. The Company continuously invests in the development of technological solutions aimed at improving the quality and relevance of consultations offered on the Platform.

The User acknowledges using the Services autonomously, voluntarily, and responsibly. The Services are designed to provide a moment of guidance and entertainment and cannot substitute for regular professional support.

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The Company does not encourage excessive or compulsive use of the Services. The User agrees to maintain reasonable and proportionate use of the Platform. The Company reserves the right, at its sole discretion, to temporarily or permanently limit access to the Services for any User whose usage appears manifestly excessive, compulsive, or detrimental to their own interests, without the User being entitled to any compensation.

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The User acknowledges that the frequency and intensity of their use of the Services are their sole responsibility and that the Company cannot be held liable for unreasonable or addictive use of the Platform.

7.1 — Credit System

Access to chat consultations is conditional upon holding credits. The unit price of a credit varies according to the plan chosen by the User (subscription, credit pack, promotional offers) and ranges between zero point twenty euros (EUR 0.20) and one euro (EUR 1.00) per message.

Prices in effect are communicated to the User on the Platform prior to any purchase. The Company reserves the right to modify its prices at any time, with new pricing conditions applicable to orders placed after their effective date.

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7.2 — Credit Validity

Credits acquired are retained as long as the User's Subscription is active. In the event of termination of the Subscription, for any reason whatsoever, all unused credits, whether acquired through a Subscription or a Credit Pack, are permanently forfeited. The User is encouraged to use their credits before any termination.

Credits acquired are personal, non-transferable, and cannot be exchanged, refunded, or converted into cash, unless otherwise provided herein.

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7.3 — Use of Credits

Credits are valid with all Psychic Advisors available on the Platform. The User is free to consult the Psychic Advisor of their choice and to change Psychic Advisor at any time.

8.1 — Subscription Plans

The Company offers various Subscription plans entitling the User to a set number of credits per period. The features, prices, and durations of Subscriptions are detailed on the Platform at the time of subscription.
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8.2 — Renewal

Unless otherwise stated, Subscriptions are entered into for an indefinite period and renew automatically at each monthly due date. The corresponding amount is automatically charged to the payment method registered by the User on the renewal date.

In accordance with Article L215-1 of the French Consumer Code, the Company informs the User of the possibility of not renewing their Subscription at least one (1) month before the renewal date, by email to the address provided upon registration.

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8.3 — Termination of Subscription

The User may terminate their Subscription at any time from their personal space, through the termination feature provided for this purpose, accessible in three steps in accordance with applicable regulations:

1. Access to the "Terminate your subscription" feature from the Subscription section;
2. Verification of termination conditions and their effects;
3. Confirmation of termination.

Termination takes effect at the end of the current period, without pro rata refund. Unused credits and the Cashback balance at the effective date of termination are permanently forfeited.

The Company confirms receipt of the termination by email within a reasonable period, indicating the Subscription end date and the effects of termination.

The Company may terminate a User's Subscription in the event of a breach of these GTS, abusive or fraudulent behaviour, or in the event of non-payment, after a formal notice that has remained without effect for a period of seven (7) days.
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8.4 — Additional Credit Packs

The User may acquire additional credit packs according to the offers available on the Platform.
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8.5 — Trial Offer

The Company may offer the User, upon their first subscription, a trial offer enabling them to benefit from a Subscription for a limited duration and at a reduced rate (hereinafter "the Trial Offer"). The conditions of the Trial Offer (duration, rate, plan concerned) are communicated to the User in a clear and visible manner prior to subscription.

At the end of the trial period, the Subscription automatically renews at the current rate of the subscribed plan, without intervention by the User. The renewal amount is indicated to the User at the time of subscribing to the Trial Offer.

The User may terminate their Subscription at any time during the trial period, under the conditions provided in Article 8.3. In the event of termination during the trial period, the Subscription ends at the end of the current trial period and no further charges are made.
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8.6 — Cashback

The Company may award the User holding an active Subscription a promotional benefit in the form of Cashback upon the purchase of additional Credit Packs. The applicable Cashback rate is communicated on the Platform at the time of purchase.

Cashback acquired is personal, non-transferable, and non-convertible into cash. It may be used exclusively for the purchase of additional Credit Packs on the Platform.

In the event of termination of the Subscription, for any reason whatsoever, the Cashback balance is permanently forfeited, without any right to compensation or refund. The User is encouraged to use their Cashback before any termination.

Payment for the Services is made by bank card via the secure payment provider Stripe. The Company does not store any of the User's banking data, which is processed exclusively by the payment provider in compliance with PCI-DSS standards.

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Charges appear on the User's bank statement under the label "BREEVE". As the Company is established in Ireland, the address associated with the charge may mention an Irish location. For any questions regarding a charge, the User may contact the Company at refund@breeve.io.
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The User may, if they wish, save their payment method to facilitate future purchases. Saved payment methods can be viewed and deleted from the User's personal space.
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All payments are due immediately at the time of order. In the event of payment failure or non-payment, the Company reserves the right to suspend access to the Services until regularization.

In accordance with European consumer protection legislation, the User has a period of fourteen (14) days from the subscription to a Subscription or the purchase of credits to exercise their right of withdrawal, without having to provide reasons.

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However, in accordance with Article 16 of Directive 2011/83/EU, the right of withdrawal cannot be exercised for digital content provided on an intangible medium the performance of which has begun with the prior express consent of the consumer and for which they have waived their right of withdrawal.

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Consequently, a User who uses all or part of their credits during the withdrawal period expressly acknowledges that the performance of the Service has begun and waives their right of withdrawal for credits consumed. The right of withdrawal remains applicable for credits not yet used.

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To exercise their right of withdrawal, the User sends their request by email to help@breeve.io or by post to the Company's registered office, indicating their contact details, order number, and subscription date.

Outside of the exercise of the right of withdrawal provided for in Article 10, credits acquired and consumed are not refundable.

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However, a User dissatisfied with the Service may submit a reasoned refund request to refund@breeve.io. Each request is examined individually by the Company, which reserves the right to grant or refuse the refund, in whole or in part, at its sole discretion. The Company's decision does not constitute a precedent for future requests.

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In the event a refund is granted, it is made by the same payment method used for the purchase, within five (5) to ten (10) business days.

The User agrees to use the Services in accordance with their intended purpose and in compliance with these GTS, applicable laws and regulations, and the rights of third parties.

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The User is prohibited from: — using the Services for unlawful, defamatory, abusive, obscene, or purposes contrary to public order and decency; — harassing, threatening, or intimidating Psychic Advisors or other Users; — attempting to obtain personal information about Psychic Advisors (name, address, telephone number, or other contact details); — using the Services for the purpose of substituting professional medical, psychological, legal, or financial advice; — reproducing, copying, distributing, or commercially exploiting all or part of the content of consultations without prior authorization from the Company; — recording, capturing (by screenshot or any other means), reproducing, or publicly distributing the content of conversations or consultations conducted on the Platform, by any means and on any medium, without the prior written authorization of the Company; — creating multiple Accounts, using a false identity, or impersonating a third party; — circumventing, disabling, or interfering with the security or operational mechanisms of the Platform; — attempting to identify, reproduce, decompile, disassemble, or reverse-engineer the proprietary software tools, algorithms, data processing systems, or technologies used by the Company in the delivery of the Services.

13.1 — Nature of the Services

The User expressly acknowledges that the Services offered on the Platform fall within the scope of entertainment and personal spiritual guidance. Consultations do not under any circumstances constitute professional advice of any kind. The Company disclaims any liability for decisions made by the User based on consultations conducted on the Platform.

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13.2 — No Guarantee on Consultation Content

The Company does not guarantee the accuracy, reliability, completeness, or relevance of information communicated during consultations. Predictions, interpretations, and advice delivered by Psychic Advisors are provided for informational purposes only and do not bind the Company or the Psychic Advisor as to their fulfilment.

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13.3 — Vulnerable Persons

The Company cannot be held liable for damages of any kind suffered by a User who, in a situation of psychological vulnerability, emotional distress, or mental fragility, uses the Services in lieu of support from a qualified healthcare professional or a specialized assistance service.

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13.4 — Excessive Use

The Company cannot be held liable for any consequences, including financial consequences, resulting from excessive, compulsive, or unreasonable use of the Services by the User.

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13.5 — Platform Availability

The Company endeavours to ensure the availability of the Platform twenty-four (24) hours a day, seven (7) days a week. However, the Company does not guarantee uninterrupted access and cannot be held liable in the event of temporary interruption of the Service for maintenance, updates, or force majeure.

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13.6 — Financial Limitation

In any event, the total liability of the Company under these GTS, all causes combined, is limited to the amounts actually paid by the User during the twelve (12) months preceding the event giving rise to liability.

The Company shall under no circumstances be held liable for indirect damages, including in particular loss of opportunity, moral prejudice, data loss, or loss of profits, suffered by the User.

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All elements composing the Platform (texts, images, graphics, logos, trademarks, software, databases, structure, proprietary software tools, algorithms, data processing systems, and proprietary technologies) are the exclusive property of the Company or are the subject of a usage authorization. Any unauthorized reproduction, representation, modification, or exploitation of all or part of these elements is prohibited and constitutes infringement punishable by law.

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The content of consultations conducted on the Platform is strictly personal and confidential. The User is prohibited from reproducing, capturing, recording, distributing, or making public all or part of the content of their consultations without the prior written authorization of the Company.

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It is strictly prohibited for the User to reverse-engineer, decompile, disassemble, or attempt to extract the source code, algorithms, or functional logic of the proprietary software tools and technologies used by the Company in the delivery of the Services.

The Company collects and processes Users' personal data in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR) and the Irish Data Protection Act 2018.

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Personal data collected is necessary for the provision of the Services and is processed for the following purposes: Account management, Service delivery, payment processing, improvement of Service quality, commercial communications (with the User's prior consent), and compliance with legal obligations.

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For the purposes of Platform security and fraud prevention, the Company retains the User's connection data (IP address, device identifier, session timestamps) for a maximum period of five hundred and forty (540) days from collection, on the basis of the Company's legitimate interest within the meaning of Article 6.1.f of the GDPR.

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Data is hosted on servers located in the European Union and the United States. Data transfers to the United States are governed by standard contractual clauses approved by the European Commission and/or the EU-US Data Privacy Framework.

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Data relating to conversations is retained for the duration of the User's Account. In the event of Account deletion, data is deleted within a reasonable period, subject to legal retention obligations.

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The User has the right of access, rectification, erasure, portability, restriction, and objection to the processing of their personal data. These rights may be exercised by email at help@breeve.io. The User also has the right to lodge a complaint with the Irish Data Protection Commission (DPC).

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For more information on the processing of personal data, the User is invited to consult the Privacy Policy accessible on the Platform.

For any questions or complaints relating to the Services, the User may contact the Company's customer service by email at help@breeve.io.

For any questions regarding a charge or any refund request, the User may write to refund@breeve.io.

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The Company undertakes to acknowledge receipt of any complaint within forty-eight (48) business hours and to provide a response within a reasonable period.

The User may at any time request the deletion of their Account from their personal space or by sending a request to the contact email address. Account deletion results in the permanent loss of all remaining credits, Cashback balance, conversation history, and associated data.

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The Company reserves the right to suspend or delete the Account of any User in the event of a breach of these GTS, conduct that undermines the security of the Platform, Psychic Advisors, or other Users, or in the event of false or misleading information provided upon registration.

The Company shall not be held liable for the total or partial non-performance of its obligations under these GTS if such non-performance is attributable to an event of force majeure, as defined by the case law of the Irish courts, including in particular natural disasters, acts of war or terrorism, strikes, network or infrastructure failures, government decisions, cyberattacks, or failures of third-party providers.

These GTS are governed by Irish law. Any dispute relating to the interpretation, performance, or termination of these GTS shall be subject to the exclusive jurisdiction of the Irish courts, subject to the mandatory provisions of the consumer law of the User's country of residence.

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In accordance with European regulations, the User is informed that they may use the Online Dispute Resolution (ODR) platform established by the European Commission, accessible at the following address: https://ec.europa.eu/consumers/odr.

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Prior to any legal action, the User agrees to seek an amicable solution by contacting the Company's customer service.

If any provision of these GTS is declared null or unenforceable by virtue of a legal or regulatory provision or a court decision, it shall be deemed unwritten, without affecting the validity of the other provisions.

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The Company's failure to enforce any obligation imposed on the User by these GTS shall not be construed as a waiver of the obligation in question.

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These GTS constitute the entire agreement between the parties with respect to their subject matter and replace any prior agreement or undertaking.

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The Company reserves the right to amend these GTS at any time. The applicable GTS are those in effect at the date of the order. Substantial amendments will be brought to the User's attention by any appropriate means, at least thirty (30) days before they take effect.